Live Chat
Capture leads the moment buyers visit your website
Automo Soft includes a live chat widget on every dealer website. Choose from three modes — human chat, AI auto-responder, or the Smart AI Assistant — to match your availability and style.
Key capabilities
Three chat modes
Switch between human chat (you respond live), AI auto-responder (answers common questions automatically), or Smart AI Assistant (handles conversations intelligently). Choose what works for you.
Smart AI Assistant
The Smart AI Assistant handles customer questions about vehicles, pricing, availability, and dealership information — 24 hours a day, 7 days a week — without you needing to be online.
Instant lead capture
When a visitor starts a chat, their contact information is captured and added to your CRM. Every chat that does not close a deal is still a lead you can follow up with.
Chat notifications
Get notified when a new chat starts. If you are available, jump in to handle it personally. If not, the AI or auto-responder keeps the visitor engaged.
Customizable widget
Configure the chat widget's greeting message, hours of operation, and appearance to match your brand and customer service style.
The chat widget that works even when you are not
Most dealership websites lose visitors silently. A shopper has a question — is this vehicle still available? Can I get financing? — and there is nobody to ask. They leave and go to a competitor's site instead.
Automo Soft's live chat widget gives every visitor an immediate way to get answers. In human mode, you respond personally. In AI modes, the system handles common questions automatically so you never leave a potential buyer waiting.
The Smart AI Assistant knows your inventory, your dealership's location and hours, and common financing questions. It can tell a buyer whether a specific vehicle is still available, quote a price range, and book a test drive — all without you being at your desk.
Who is this for?
For dealers who want to convert more website visitors into leads, especially dealers who are not always available to respond to inquiries in real-time.
Frequently asked questions
What is the difference between the three chat modes?
Human mode means you respond to chats manually. AI auto-responder sends predefined answers to common questions. Smart AI Assistant uses AI to handle open-ended conversations intelligently, understanding context and providing relevant answers about your inventory and dealership.
What can the Smart AI Assistant answer?
The Smart AI Assistant can answer questions about vehicle availability, pricing, specifications, dealership hours, location, financing, and general automotive questions. It pulls information from your inventory and dealership profile to give accurate answers.
Are chat transcripts saved?
Yes. All chat conversations are logged in your dashboard. You can review transcripts, follow up with visitors who did not leave contact information, and see what questions buyers are asking most often.
Ready to modernize your dealership?
Start your 14-day free trial today. No credit card required.