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Compliance & Licensing

Operating a used car dealership in Ontario — the complete guide

Ontario has one of the most comprehensive regulatory frameworks for vehicle dealers in Canada. This guide covers the key compliance requirements and operational best practices for Ontario used car dealers.

Key takeaways

  • OMVIC registration number must appear in all advertising including your website
  • Buyer Information Sheet must be provided before any purchase agreement
  • HST at 13% applies to all dealer vehicle sales in Ontario
  • Misrepresenting the nature of a sale (as private or wholesale) violates OMVIC rules

OMVIC registration and ongoing compliance

Every person and business selling vehicles in Ontario must be registered with OMVIC. This includes your dealership (as a business) and each individual who sells vehicles (as a registered salesperson).

Your OMVIC registration number must appear in all advertising — print, online, social media, and your website. Failure to display it is a violation of the Motor Vehicle Dealers Act.

The Buyer Information Sheet requirement

Ontario dealers are required to provide every buyer with a Buyer Information Sheet (BIS) before any agreement to purchase is made. The BIS discloses: vehicle history information you are aware of, any known damage or repairs, whether the vehicle has been branded (salvage, flood, etc.), and your contact information.

Failing to provide a BIS or providing false information on a BIS is a serious violation. Keep copies of every BIS you issue — you may need to produce them if a complaint is filed.

HST on vehicle sales

HST (13% in Ontario) applies to vehicle sales at dealerships. As a registered dealer, you collect and remit HST on your sales. Keep meticulous records of every transaction for GST/HST reporting.

Private sales between individuals are not subject to HST — buyers pay RST (Retail Sales Tax) to ServiceOntario instead. As a dealer, your sales are subject to HST regardless of the buyer.

Anti-flipping rules and disclosure

Ontario has specific rules around dealer advertising of vehicles as 'wholesale' or 'private sale' pricing. Dealers cannot misrepresent the nature of a sale. Advertising vehicles at 'below dealer cost' or 'private sale price' when sold by a registered dealer violates OMVIC standards.

Frequently asked questions

What happens if a buyer files a complaint with OMVIC?

OMVIC investigates consumer complaints and can take enforcement action including fines, conditions on registration, or revocation. Maintaining good records and following proper procedures is your best protection.

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